Archive for 2013 December

Deliver What Your Customers Need

We have all heard the old cliché, “Under-Promise and Over-Deliver”. It’s easier said than done, isn’t it? Today, in these challenging times, many people tend to promise prospective customers more so they perceive the value as better than what a competitor can offer. Those same …

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Good Leaders Do the Right Things

In today’s crazy and often unpredictable economy, it’s easy for us as leaders to lose track of what is most important to our business. We too often get caught up in the day-to-day clutter and distractions (email, voicemail, cell phones, etc.) that must be re-directed, …

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